Why does IT Information Technology have a bad reputation? A study conducted by the CompTIA found that 52% of business executives and managers had a good relationship with IT. Regardless of their level of experience, people have a negative perception of IT, which is why we need to change that perception. This article will explore some of the factors that may be contributing to that negative perception. In addition, it will discuss how to change that perception and how to do it successfully.
A good way to combat this negative perception is to educate employees on the use of different types of technology. IT managers can begin by educating employees on email archiving. Informed employees report a 10% to 15% reduction in stress and are more productive. Additionally, IT managers should communicate the benefits of various technologies to employees. They can also use training to prevent employee burnout. Finally, IT managers should explain how to improve communication and collaboration among employees.
A poor reputation can also be due to misuse by employees. Although IT systems and networks are defended against outside attacks, employees can abuse IT to their own benefit. For example, if an employee has access to an email account, he or she may access the private information of a competitor. The scope of internal attacks is far greater than external attacks and often results in 10 times the number of compromised records. Most of these attacks are intentional.